Frequently asked questions

How does the 30-day free trial work?

When you start a trial you get full access to all 115 recipes right away. You will not be charged for 30 days, and you can cancel at any time during the trial without paying anything.

What happens after my trial ends?

If you do not cancel, your plan begins at the price you chose: $9.99 per month or $99.99 per year. You can switch or cancel any time from your account.

Which recipes are free?

About half of our library is free to everyone, forever, spread across all ten cuisines. The remaining recipes are unlocked with a membership, including full ingredient lists and every step.

Can I cancel any time?

Yes. There are no contracts. Cancel from your account in a couple of clicks and you will keep access until the end of your current period. Free recipes always stay free.

Do you offer refunds?

Yes. We back memberships and store orders with a 30-day money-back guarantee. See our refund policy for the full details and how to request one.

How often do you add new recipes?

We publish new recipes every week across the ten cuisines, so the library keeps growing for as long as you are a member.

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout. Your card details are never shown or stored in plain text.

Is there a mobile app?

Our site is fully responsive and works beautifully on phones, tablets, and desktops. You can browse, search, and cook straight from any browser, no app required.

How does shipping work for the store?

Store orders ship from Gainesville, Florida, usually within one business day. Shipping is free on orders over $75, otherwise a flat $6.99 applies.

Can I return a store item?

Yes. Unused items in their original condition can be returned within 30 days for a refund. Perishable pantry goods are excluded for safety reasons.

Do members get a store discount?

Yes, members receive special pricing in the kitchen store. Start a free trial to unlock it.

Are the recipes suitable for beginners?

Absolutely. Every recipe is labeled Easy, Medium, or Advanced, with clear timings and step-by-step methods written to work the first time, whatever your experience.

How do I contact support?

Email us any time at info@alcaponedowntown.com. We answer every member message within one business day, every day of the year.