Privacy Policy

This Privacy Policy explains how CAPONES GAINESVILLE LLC ("Al Capone Downtown", "we", "us", or "our") collects, uses, discloses, and protects information about you when you visit https://alcaponedowntown.com and use our recipes, membership, and kitchen store (the "Services"). By using the Services you agree to the practices described here.

1. Information we collect

We collect the following categories of information:

• Account information you provide when you register, such as your name, email address, and a hashed password.
• Order and payment information such as shipping address and the items you purchase. Card details are processed for the transaction and are not stored by us in readable form.
• Membership information such as your plan, trial status, and billing history.
• Usage and device information such as IP address, browser type, pages viewed, and referring pages, collected automatically through cookies and similar technologies.
• Communications you send us, such as support requests and contact form submissions.

2. How we use your information

We use your information to operate and improve the Services, including to create and manage your account, process orders and memberships, provide customer support, personalize content, measure and improve performance, prevent fraud and abuse, and comply with our legal obligations. We may also send you service-related messages and, where permitted, marketing emails you can opt out of at any time.

3. Advertising and analytics

We use analytics tools to understand how visitors use the Services. We also use Microsoft Advertising, which uses the Microsoft Universal Event Tracking (UET) tag to measure conversions and to help us reach relevant audiences. The UET tag may set cookies that record your interactions with the Services.

You can manage Microsoft's use of your data for advertising through your Microsoft account privacy settings at account.microsoft.com/privacy. You can also opt out of interest-based advertising from participating companies through the Digital Advertising Alliance at optout.aboutads.info.

4. Cookies

We use essential cookies to run the site, analytics cookies to understand usage, and advertising cookies as described above. You can control cookies through your browser settings and through the choices described in our Cookie Policy.

5. How we share information

We do not sell your personal information for money. We share information only with service providers who help us operate the Services (such as payment, hosting, analytics, and advertising partners) under contractual confidentiality obligations, when required by law or legal process, or in connection with a business transfer. Sharing data with advertising partners such as Microsoft for cross-context behavioral advertising may be considered a "sale" or "sharing" under certain state laws, and you may opt out as described below.

6. Your California rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to access and delete it, to correct inaccurate information, to opt out of the sale or sharing of personal information, and to limit the use of sensitive personal information. You also have the right not to be discriminated against for exercising these rights. To exercise any of these rights, email us at info@alcaponedowntown.com.

7. Your rights in the EEA and UK (GDPR)

If you are in the European Economic Area or the United Kingdom, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. Our legal bases for processing include performance of a contract, your consent, our legitimate interests, and compliance with legal obligations. You may also lodge a complaint with your local supervisory authority.

8. Data retention

We keep account information for as long as your account is active and as needed to provide the Services. Order records are retained for up to seven years to meet tax and accounting requirements. Support communications are kept for up to three years. Analytics and advertising data are retained according to the settings of the relevant tools, typically no longer than twenty-six months. When information is no longer needed, we delete or anonymize it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including password hashing and encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

The Services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date, and significant changes will be communicated where appropriate.

12. Contact us

For any privacy question or request, contact CAPONES GAINESVILLE LLC at info@alcaponedowntown.com or by mail at 104 South Main Street, Gainesville, FL 32601, USA.